John Hamilton

John Hamilton

MD & Chief Operating Officer Turning Rock Partners

The Evolution Of Operational Excellence

9:40 AM Panel Discussion: Scaling Without Breaking: Lessons From Growth

Sustained growth – whether through AUM expansion, new product launches, or entry into new asset classes – places increasing strain on investment operations. What works at one stage of growth often becomes a constraint at the next, exposing weaknesses in processes, systems, and organizational design. In this session, senior leaders share how they have evolved their operating models to scale effectively, maintaining control, efficiency, and service quality while navigating rising complexity. 

  • Designing scalable processes and technology architectures that can support growth without constant rework
  • Managing increasing complexity across asset classes, client segments, and geographies without sacrificing control
  • Maintaining operational efficiency and service levels as volumes and demands increase
  • Identifying and eliminating bottlenecks before they become systemic constraints
  • Building flexibility into operating models to support future growth and strategic change 

11:15 AM FIRESIDE CHAT: From Term Sheet To Servicing: Building An End-To-End Private Credit Lifecycle

Unlike public markets, private credit requires operational support across the full investment lifecycle—from origination through servicing and exit. This session examines how firms are integrating front-office activity with middle- and back-office processes to create a seamless operating model. 

  • Mapping the full private credit lifecycle from deal to servicing 
  • Integrating front-office data into downstream operations 
  • Improving transparency across the investment lifecycle 
  • Reducing manual intervention in servicing workflows  

Check out the incredible speaker line-up to see who will be joining John.

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