Mallory Vaughn

Investment Operations leaders are being asked to deliver continuity, control, and adaptability across increasingly complex ecosystems. The key? A well-architected Target Operating Model that’s not just efficient, but also scalable, flexible, and crisis-ready. This keynote explores how leading firms are reimagining their operating models to balance day-to-day execution with long-term resilience.

• Designing a modern TOM that goes beyond cost-cutting – emphasizing agility, business continuity, and cross-functional coordination
• Structuring ops teams, workflows, and vendor relationships to absorb shocks – from geopolitical risk to system outages – without compromising service
• Integrating compliance, cybersecurity, and risk management into your TOM without creating bottlenecks or silos
• Stress-testing your operating model and adopting automation to reduce key-person risk, manual dependency, and process fragility